Frequently Asked Questions

Do you Ship Internationally ?

No, we don’t ship orders outside Pakistan.

Who should I to contact if I have any queries?

You can reach us by filling up a form on our contact page or alternatively you can also send us an email at [email protected]

We are also available over phone 0323-6334225

How do I track my order ?

To track your order please enter your Order ID on our Order Tracking page.

How can I cancel or change my order ?

Orders once confirmed can not be changed.

How can I return a product

Returns will only furnished if you receive a wrong, expired or damaged product.

How long will it take to get my package ?

If your distance to our location is under 10 km then you’ll get your order with in 2 hours.

What Shipping methods are available ?

We currently support cash on delivery method.

Authentic

Products listed on medicalstore.com.pk are 100% genuine and sourced from licensed pharmacies.

Affordable

We work hard to bring you unimaginable discounts without compromising on quality.

Secure

We uses SSL (standard security technology) to ensure data privacy of all our customers.

We operate as a licensed pharmacy in Pakistan with License No. 2420

Customer Service available Mon - Sat 10am - 6pm

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